It’s time to streamline and automate the contract renewal process to keep your customers loyal and sales teams efficient. Automated solutions in the Conga Suite will save time, create error-free documents, and ensure a better experience for customers as well as your associates. The renewal of contracts with clients is vital to sales volumes (retain customer base) and is an opportunity for sales execs to improve customer service while simultaneously checking on their satisfaction.
Do you have a good contract renewal strategy to make new customers into loyal, repeat customers?
Inevitably you have heard the saying, “keeping a current customer is more profitable than acquiring a new customer.” If your company or organization is missing renewal opportunities or experiencing late renewals, it is time to develop an automated contract renewal strategy. A strategy with tools will allow you to retain your customer base and develop brand loyalty while concurrently assessing opportunities to expand their spend with your business.
Please don’t make it your customer’s job to track you down for a renewal! Rather, anticipate renewals and provide a seamless experience to get repeat business. You simply need an automated customer contract renewal tool combined with a strategy that keeps in your sales cycle. Automation and integration into your Salesforce CRM will give you full visibility into the process without sacrificing personalization. The results are faster time to revenue and quicker sales cycles.
client retention software is crucial to customer satisfaction
Automated Contract Renewals
We can’t say it enough… “an efficient contract renewal process is critical to retain business and improve customer satisfaction.” Actively engaging customers at the moment of renewal is crucial. A slow, disjointed processes can adversely affect retention. Also a manual contract renewal process can result in errors and force sales reps to focus on fixing issues instead of increasing customer spend.
Without an automated renewal process, we guarantee that you will have a higher rate of contracts being dropped. Let’s turn first-time customers into loyal repeat customers. Automation should be at the heart of your contract renewal strategy. Here’s how we can help:
- Insert correct right data, pricing, and solutions into the contract with automated data retrieval to eliminate human error.
- Automatically send and receive contracts with integrated eSignature tools.
- Gain insight and visibility into where the customer is situated in the renewal process.
- Utilize brand templates and messaging to ensure customer experience is consistent with branding in every step or process.
LET’S CONNECT
Get Professional Tech Support or Consulting Backed by Years of Experience with Salesforce and Conga Software
We’ll connect ASAP online to talk about what you need in order to grow your organization or business with Salesforce. In our call/meeting, our team can address any immediate needs you have, or we can breakdown how you can start using Salesforce to boost your sales and productivity to and drive real growth.
We are obsessed with winning on behalf and with our clients. Let’s talk about your goals and we will demonstrate how we can conquer Salesforce with custom, tailored solutions.
Or call (512) 827-9092
PRIME EXAMPLE
Conga Automation to Renew Contracts
When Preferred Hotels implemented Conga, they have…
- Recovered $600,000 in missed billings
- Recouped 100% of the initial software cost in a single instance
- Created 200 autogenerated reports monthly
- Boosted member retention rate to 95% in a single fiscal year