Sales Cloud is Salesforce’s CRM platform designed to support sales, marketing, and customer support (B2B or B2C). The software/application can accelerate sales production with AI and Automation. Insights gleaned from artificial intelligence can cut closing times significantly to make sales teams more efficient in order to drive growth.
Salesforce Sales Cloud
Sales Cloud is a customizable CRM product that brings all your customer information together to incorporate marketing, lead generation, sales, customer service and finance across web browsers or mobile apps. Always available data empower sales reps to work faster and smarter with more agility through insights, guidance, and forecasts built from AI.
– Account, Contact, Lead, and Opportunity Management
– Email Integration with Gmail or Outlook
– Workflow and Approval Automation
– Pipeline and Forecast Management
– Sales Engagement
– Sales Insights
Go UNLIMITED with Sales Cloud
With talent shortages and economic conflict in the news, everyone wants to do more with less, so they are leaning more on AI and CRM to support sales productivity. In fact, new research shows 90% of sales teams agree that having intelligent insights cuts closing times significantly.
In a new era of selling where every sales organization needs to transform from intuition-based to data-driven decision making to be successful, companies need technology that unites (1) workflow, (2) automation, and (3) market intelligence to enable every sales rep to be more efficient and drive growth in every channel. With Sales Cloud Unlimited, our customers can have all three. Sales reps will spend less time filling out spreadsheets and more time serving as a trusted advisor to clients.
How Sales Cloud Unlimited Gives All Industries Insights on Their Customers
- Financial Service companies can improve the effectiveness of its sales team with enhanced coaching and strategic collaboration across teams for top clients.
- Healthcare provider a can manage patient communications and build trusted relationships across communication channels.
- Manufacturers can transform their revenue model to offer subscriptions for products, parts and maintenance, opening up new channels for customers to manage their accounts online while delivering efficient growth.
- Retailers can get visibility into business trends and make informed inventory decisions based on purchase patterns and insights.
Integrate Conga with Salesforce Sales Cloud Unlimited
Eight new built-in AI solutions, which are powered by Sales Cloud Einstein and Einstein Activity Capture, deliver millions of real-time recommendations and intelligently embed them into the flow of work to help sales reps engage with customers in a whole new way.
Sales Engagement and Salesforce Inbox together offer a unified selling experience with workflow automation for reps to connect customer touchpoints on a single platform and empower sales reps to act as trusted advisors.
Embedded call coaching and conversation insights (powered by Einstein Conversation Insights) transcribe conversations and analyze call details, delivering actionable feedback to help reps focus on customer engagements and meet their customers’ needs.
Extended across industries, now customers of Financial Services, Health & Life Sciences, Manufacturing, and Retail & Consumer Goods industry clouds have this new functionality out-of-the-box.