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Customer Journey Map

You Implemented Salesforce: How Do You Design The Journey for Potential Customers?

The new customer experience is about moments of connection. By delivering unique, personalized moments to customers across every digital channel, your brand can create lasting consumer relationships that hopefully go beyond just being transactional. To efficiently create these moments for every customer, you’ll need to connect your marketing with sales and service, apps, and communities. Here’s how Salesforce can help you bring real moments of… Read More »You Implemented Salesforce: How Do You Design The Journey for Potential Customers?

Inside Sales Performance with Salesforce

Better Inside Sales with Salesforce This Year

Inside sales is the foundation of a successful sales team. That was true 30 years ago, and it’s even more so in 2023. Buyers expect speed. They need guidance during uncertain times or when things change so rapidly. They want honest, human, and live interaction. Inside sales allows you to deliver human-to-human interactions and scale up quickly. And at the risk of sounding cliché, it’s… Read More »Better Inside Sales with Salesforce This Year